TL;DR

<aside> 👍 - It's okay NOT to check Slack/Notion all the time or respond immediately if you are focusing on something else.

• When you're in a "creative mood", it's always better to share your ideas asynchronously in Notion or Slack, not asking for immediate feedback.

• In case of emergency (e.g. the website is down) contact the right person ASAP (correct slack channel, SMS, voice call, whatever..). It is highly appreciated also outside of the standard working time.

• In office, be careful not to disturb someone so they can have a uninterrupted time for focused work.

• Report low priority bugs in the ‣, don't discuss on Slack.

</aside>

<aside> 💡 For most of us, a sense of deep joy and accomplishment is possible when we experience flow, or focused work, and when we leave the workday with a feeling that we get the things done.

The goal of these rules is to be less distracted and have more focused time for work and get it done quicker and more effective.

</aside>

📏 General rules

• Respect others deep work time and be careful that you don't disturb them.
• If you need to discuss topics which are not extra urgent e.g. product or management related topics, use specific slack channel, or Epics in Notion.
  • If you expect discussion with specific person, mention him via @, expect that mentioned people will react within 24h.
  • In case you need faster answer, write them DM (Direct Message in Slack), expect reaction within 4h during working hours.
• In case of emergency (e.g. critical service outage) contact the right person ASAP (personally, slack, SMS, voice call, whatever..). In case of very critical emergency, it is highly appreciated also outside of the standard working time.
• When you are on a vacation, have to visit a doctor or have any other time-off during your usual working time, please change your status on Slack appropriately (🎄Holidays, 👩‍⚕️Doctor, etc..). It will help other to see you can't respond as expected. Please, read the ‣.

Slack Channels

• In order to make company communication effective, there is a list of main slack channels with type of persons who are mandatory inside them, to coordinate all necessary activities

⛔ Blockers

Do you need something from somebody to be able to continue your work? Maybe a decision, permission, question, etc? If you think it is really important, use DM in slack.

🐞 Bugs

• If you find P2 or P3 bug, add it to the ‣. P2 bugs are typically planned to the next sprint.
• If you find P1 bug, add it to the ‣ and send the info into the corresponding slack #support channel. P1 bugs are handled by CTO immediately, latest next day morning.